FAQs

We are a proud Malaysian brand reinventing oral care by offering a natural formulation made of high quality, natural ingredients to safely whiten and polish teeth, remove stain, detoxify mouth and keep breath fresh without any risk whatsoever from harmful chemicals or additives.

Our main focus is creating a range of innovative natural teeth whitening products - INTENSE WHITENING SOLUTION to GENTLE WHITENING SOLUTION - to cater to the different types of teeth & gum conditions so that everyone can enjoy the natural teeth whitening benefits.

Our products are formulated and manufactured (GMP certified factory) in Malaysia. All of our products are registered and approved for to be sold by Ministry of Health Malaysia (KKM)

Our brand CHACOLOGY is a registered trademark and our proprietary formulation is patented.

CHACOLOGY brand is owned by Asia Natural Essentials Sdn Bhd (877728-D) based in Kuala Lumpur, Malaysia.  

Natural Tooth Polish is an Intense Whitening Solution:

Strong treatment paste that acts like a mask & scrub to be used 3 to 4 times every week to polish and remove tough stains on the surface of teeth. Results can be seen gradually within 2 to 3 weeks.

Natural Toothpaste is a Gentle Whitening Solution:

Mild and smooth whitening toothpaste for daily use to clean and remove light stains on the surface of teeth. Ideal solution to maintain the brightness of your teeth on a daily basis but takes longer to see results compared to Natural Tooth Polish.

* Best to partner a Natural Tooth Polish (30gm) and a Natural Toothpaste (100gm) for maximum stain removal and maintenance.


The term Elixir defines the difference of ingredients in each formulation and the type of teeth and gums condition it's suitable for: Normal, Sensitive, Extra Sensitive teeth and gums.

ALL Elixirs contain Charcoal and VCO for brightening/whitening but each Elixir contains different healing ingredients and formulation %.

Detailed description of each Elixir is available in each Product page.

Yes it's safe, our products are formulated by scientists and tested by dentists. Months of tests were done on various types of teeth to ensure that our formulation could effectively remove the tough stains on the surface of teeth without harming the enamel. Results were evident.


Our products are manufactured at a GMP certified factory, registered and approved to be sold/distributed to the public by Malaysia Ministry of Health (KKM).

The unique combo of the two main ingredients – Bamboo Charcoal and Activated Coconut Charcoal - binds with rough parts on our teeth, usually surface stains and plaque, making it easier to remove the tough yellow substances. Once the charcoal has been given enough time to stick to our teeth, it can be removed and takes the plaque, food particles and surface stains with it.

This is how it succeeds in it removing tough stains on teeth effectively. It polishes teeth, removes stain without harming the enamel and cleans mouth leaving it feeling extra fresh and clean.

Your teeth will gradually start to regain it’s original brighter and whiter shade once the tough stains are removed bit by bit

No but only if used as directed and intended (directions published on product label and website). 

Each of our products contain a safe amount of charcoal which makes the paste non-abrasive and gentle on teeth and gums. Other ingredients are added for its healing benefits.

Bamboo charcoal and activated charcoal are super detoxifying agents and on its own are strong strong harsh compounds. Even though we use only a small percentage of it in our formulation and combine with other soothing agents like coconut oil, propolis, etc, it can still be strong in certain individuals.

There is no limit on how long you can use. People use it as a short-term treatment to get themselves party ready while others use it to maintain their pearly whiteness teeth and general mouth health on a more long-term basis.

Since the paste contains only natural ingredients, in general it does take longer to see results even when used diligently as compared to a product with chemical/bleaching ingredients in it. What our paste does is it helps remove these tough stains on the surface of our teeth gradually and make teeth look brighter.

Because most of us are born with natural yellow teeth, our teeth will still look yellowish (and not necessarily bleached-looking white) but much brighter as the unnecessary tough stains on the surface of teeth are gradually removed making our teeth look naturally brighter and feel cleaner.

Our human bodies are very different from each other and our teeth enamel is also different from each other. Some people have stains that can be easily removed and some people have much tougher & stubborn stains from years of accumulation on the surface of teeth.

That is why some of our customers start seeing results just after a few days of brushing their teeth with our Natural Tooth Polish while others take much longer (like months) to see results because their stains are much thicker and harder to remove.

You can see the different result timelines here: https://www.chacology.com/pages/results

We recommend using for 1 to 2 months and see if you like the results. It’s completely up to you as everybody’s teeth and the thickness/toughness of yellow stain on teeth are so different. 

If you are experiencing these symptoms, this is a possible side-effect of using too much of the concentrated paste.

Bamboo Charcoal and Activated Charcoal are super detoxifying agents and on its own are strong strong harsh compounds. Even though we use only a certain percentage of it in our formulation and combine with other soothing agents like Coconut Oil, Clove Oil, Vitamin C and others, it can still be strong in certain individuals.

Reduce the amount further and use on alternate days or 2-3 times a week instead of daily.

All human bodies are different, so different individuals react to the product differently. 

We highly suggest to have a look through our Safety & Allergy Guidelines https://www.chacology.com/pages/safety-allergy-guidelines for more details before deciding to try our product.