To cancel your order, you need to do the following:
- email us at hellochacology.com your Order # and official request to cancel your order.
- provide us your Bank Account details for refund payment transfer (if we are able to cancel your order before processing/packing by Fulfillment Warehouse).
We cannot always guarantee 100% that it will be cancelled when you request a cancellation.
We physically cannot cancel orders after 30 minutes of you placing your order.
Best to ensure you review your order correctly before confirming your purchase.